Varicent

Industry: High Tech and Telcos, Finance & Insurance

Optimizing the UX for a multi-product platform with Varicent in a design thinking workshop.

Offerings: UX Design, Platform Strategy, Visual Storytelling, Research & Testing, User Experience

How do we create a cohesive user experience for a multi-product platform?

We served as the North Star to align the Product, Development, and Design teams.

Using competitive analysis, an experience-based roadmap, and a conceptual model, we identified how to provide users with context, agency, and visibility to multiple products at once – without having to hopscotch amongst tabs.

The Result 
  • We provided the designers with guidance on how to view the platform.

  • Evaluated strengths and weaknesses to provide feature recommendations.

  • Designed a library of components and provided guidance on organization and structure of specific aspects of the platform.

  • Created a Figma file for re-use.

The Outcome

We used data-driven decisions to package a scalable vision and provided the client with the resources needed to execute it.

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